Question 1

What is BillMate?

Accepted Answer

BillMate is a simple yet powerful invoicing SaaS designed specifically for Australian freelancers and small business owners. It helps you create professional tax invoices, manage expenses, and stay compliant with ATO regulations.

Question 2

Is BillMate free to use?

Accepted Answer

Yes! We offer a Starter plan that is 100% free forever for basic invoicing needs. We also offer professional plans with advanced features like AI receipt scanning and real-time reports.

Question 3

How do I create a Tax Invoice?

Accepted Answer

Once you log in, go to the Invoices tab and click 'New Invoice'. Fill in your client details, items, and BillMate will automatically calculate GST and generate a professional PDF for you.

Question 4

Can I manage my business expenses?

Accepted Answer

Absolutely. Our Business and Team plans allow you to upload receipts, which our AI then scans to automatically extract the merchant, date, and GST amount, saving you hours of manual data entry.

Question 5

Does BillMate validate ABNs?

Accepted Answer

Yes, BillMate includes automatic ABN validation to ensure the business numbers you provide for yourself and your clients are valid and correctly formatted.

Question 6

How is GST calculated?

Accepted Answer

By default, BillMate applies the standard Australian GST rate of 10%. You can toggle GST on or off for individual items or for your entire business profile depending on your registration status.

Question 7

How do I change my subscription plan?

Accepted Answer

You can upgrade or downgrade your plan at any time from the 'Settings > Subscription' page in your dashboard.

Question 8

How can I contact support?

Accepted Answer

We are here to help! You can reach out to our support team at support@jinstechstudio.com.au. Priority support is available for our Business and Team plan users.

Help Center

General

Invoicing & Expenses

Tax & Compliance

Account & Billing

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